(614) 328-9200 | 7335 E Livingston Avenue,
Reynoldsburg, OH 43068
contact@eastsideprimarycare.com
Accepting New Patients

COMPREHENSIVE PRIMARY
CARE FOR WHOLE FAMILY

Personalized, compassionate healthcare delivered by board-certified physicians with decades of experience caring for patients and communities.

  • Accepting most major insurance plans
  • Same-day & next-day appointments
  • Board-certified physicians
Healthcare professionals

Comprehensive Care For Every Stage of Life

Personalized healthcare designed to support your wellness, prevent illness, and improve quality of life.

  • Annual Physicals & Medicare Wellness Visits
  • Well-Child Care
  • Immunizations
  • School, Sports & Camp Physicals
  • Work & Biometric Screenings
  • Health Screenings
  • Nutrition & Lifestyle Counseling
  • Comprehensive Weight Assessment
  • Individualized Weight-Loss Plans
  • FDA-Approved Weight Management Medications
  • Nutrition & Exercise Counseling
  • Management of Weight-Related Conditions
  • Coordination with Specialists & Dietitians
  • Cold, Flu & COVID Symptoms
  • Fever, Cough, Congestion & Sore Throat
  • Ear Infections & Ear Pain
  • Allergies & Minor Reactions
  • UTIs & Minor Skin Infections
  • Back Pain, Sprains & Minor Injuries
  • Routine Gynecologic Care
  • Women's Preventive Screenings
  • Vaginal Health Concerns
  • STI Testing & Treatment
  • Nexplanon Services
  • Reproductive Health Support
  • Depression & Anxiety Support
  • Stress Management
  • Behavioral & Emotional Concerns
  • Lifestyle & Behavioral Changes
  • Wellness Coaching
  • Support Related to Chronic Conditions
  • Diabetes & Prediabetes
  • High Blood Pressure
  • High Cholesterol
  • Cardiovascular Conditions
  • Headaches & Migraines
  • Other Chronic Medical Conditions

Eastside Primary Care Physicians

A dedicated medical team focused on delivering respectful, attentive, and community-based care for patients of all ages.

Dr. Damodar Poudel

Board-Certified Family Physician | Obesity Medicine Specialist | Primary Care Psychiatry Fellowship-Trained

Damodar Poudel, MD, FAAFP, DABOM

Dr. Damodar Poudel is a board-certified family physician with more than two decades of experience providing comprehensive primary care. He earned his medical degree from the Institute of Medicine, Tribhuvan University in Nepal and completed his Family Medicine Residency at St. Elizabeth Health Center/NEOMED in Youngstown, Ohio. He later completed advanced fellowship training in Primary Care Psychiatry through the University of California, Irvine.

Dr. Poudel spent 18 years serving patients in southern Ohio, where he held clinical leadership roles and helped advance the integration of primary care and behavioral health. His clinical interests include preventive care, chronic disease management, obesity medicine, behavioral health, and addiction medicine.

Dr. Poudel has also served as Community faculty with The Ohio State University College of Medicine and has mentored medical and other healthcare professional students throughout his career.

He believes in listening carefully, building lasting relationships, and providing compassionate, personalized care that addresses the whole person mind and body.

Dr. Sanju Mahato

Board-Certified Family Physician | Obesity Medicine Specialist | Primary Care Psychiatry Fellowship-Trained

Sanju Mahato, MD, FAAFP, DABOM

Dr. Sanju Mahato is a board-certified family physician with more than a decade of experience providing comprehensive primary care to patients of all ages. She earned her medical degree from the Institute of Medicine, Tribhuvan University in Nepal and completed her Family Medicine Residency at the University of North Dakota Center for Family Medicine, where she also received training in Integrative Medicine. She later completed advanced fellowship training in Primary Care Psychiatry through the University of California, Irvine.

Dr. Mahato has practiced in both hospital and community health settings in Ohio, caring for patients from diverse backgrounds. Her clinical interests include preventive and women’s health, obesity medicine, integrative medicine, behavioral health, addiction medicine, and chronic disease management.

She is committed to building lasting relationships with her patients and providing compassionate, personalized care that considers each patient’s individual needs and treats the whole person

Patient Resources

HELPFUL INFORMATION BEFORE YOUR VISIT

We're Looking Forward to Seeing You

To help make your visit as smooth and stress-free as possible, we've gathered some helpful information below. Whether you're visiting us for the first time or returning for follow-up care, these resources will help you prepare.

01

Preparing for Your Appointment

Arrive 15 minutes early for check-in, insurance verification, paperwork, and updating your medical information.

02

What to Bring

  • Photo ID & Insurance Card
  • Medication List
  • Medical Records & Test Results
  • Referral Information
03

Before Your Visit

Complete paperwork ahead of time and bring any medical devices relevant to your healthcare needs.

04

Telehealth Visits

Join 5–10 minutes early and ensure a reliable internet connection.

IMPORTANT PATIENT POLICY

Cancellation & Late Arrival Guidelines

24 Hours Notice

Please provide at least 24 hours notice if you need to cancel your appointment.

15 Minute Grace Period

Patients arriving more than 15 minutes late may need to reschedule.

No-Show Policy

Missed appointments without notice may be subject to a no-show fee.

Insurance and Billing

At Eastside Primary Care, we are committed to helping you receive the care you need. However, your health insurance policy is a contract between you and your insurance company. Every insurance plan is different, and patients are responsible for understanding their individual benefits and coverage.

  • Aetna
  • AmeriHealth Caritas
  • Antidote (QCP)
  • Buckeye Health Plan
  • CareSource Ohio
  • Cigna
  • Claritev
  • Custom Design Benefits (TPA)
  • Health Design Plus (PPO)
  • Health Ohio Network
  • HealthSmart Preferred Network (PPO)
  • Medical Benefits Mutual (MedBen)
  • Medical Mutual of Ohio
  • Molina Healthcare of Ohio
  • Ohio Health Choice
  • Oscar Health
  • Humana
  • Perennial Advantage
  • Quality Care Partners (QCP)
  • The Health Plan
  • Trinity Mount Carmel Employee Health Plan (Aetna).

For any billing questions please call (470) 417-5504 or e-mail contact@bentysialhealth.com

Self-Pay Pricing

Transparent pricing for patients without insurance.

New Patient / Wellness Exam
$100
Follow-Up / Acute Visit
$80
Telehealth Visit
$50
Prices are subject to change. Please contact our office for the most current pricing information.

Frequently Asked Questions

COMMON QUESTIONS ABOUT OUR PRACTICE

Comprehensive primary care for patients of all ages, including preventive care, chronic disease management, women's health, behavioral health, and referrals.
You will be seen by a Board-Certified Medical Doctor.
Physicals: 30–45 minutes. Follow-ups: 15–25 minutes. Sick visits: 10–20 minutes.
Some concerns require additional time and evaluation to ensure safe and thorough care.
Delays can occur due to emergencies, complex cases, or urgent patient needs.
If additional medical concerns are addressed during your physical, insurance may require a separate problem-focused visit charge.
You may owe a deductible, copay, coinsurance, or charges for services not covered by insurance.
A deductible is the amount you pay before your insurance begins covering eligible services.
Many laboratory services are billed separately and may apply toward your deductible depending on your insurance plan.
No. Coverage and costs vary by plan. Please contact your insurance provider for details.
Lab tests help diagnose, monitor, and manage medical conditions based on your healthcare needs.
Yes. However, declining recommended testing may limit diagnosis and treatment options.
Routine results typically arrive within 2–5 business days. Specialized tests may take longer.
Some results require medical interpretation, treatment adjustments, or additional testing.
Imaging studies are ordered when medically necessary to evaluate or diagnose a condition.
Coverage depends on your insurance plan, deductible, and authorization requirements.
Some insurance plans require referrals before specialist visits to ensure coverage.
Most referrals are processed within 3–7 business days.
Insurance approvals, specialist availability, or network restrictions can cause delays.
Yes, provided the specialist participates with your insurance plan.
Antibiotics only treat bacterial infections and are not effective against viruses like colds or flu.
Some medications require regular monitoring to ensure safety and effectiveness.
No. Patients requiring long-term narcotic pain management are referred to pain specialists.
Please allow up to 24 business hours for routine refill requests and request refills before running out.
Use the patient portal for non-urgent questions, call for urgent concerns, and dial 911 for emergencies.
Some concerns require a medical evaluation, examination, or appointment for proper care.
Missed appointments affect scheduling and limit access to care for other patients.
Provide accurate information, follow treatment plans, and stay informed about your insurance coverage.
Seek emergency care for chest pain, stroke symptoms, severe breathing problems, major injuries, or other life-threatening conditions.
We are committed to compassionate, evidence-based care, clear communication, and respect for every patient.

Trusted by Local Families

Patients choose Eastside Primary Care for approachable, community-minded healthcare that puts people first.

Patient portal for online appointments, records, and telehealth access

Our Patient Portal gives you secure online access to your health information

Patient Portal is a secure, convenient, and easy-to-use website that gives you round-the-clock access to your health information. View labs, medications, and immunization records. Get reminders. Exchange messages with your doctor. Stay informed and take charge of your health!

Here’s what you can do with our portal
  • checkView lab results
  • checkSend & receive messages securely
  • checkAccess health records
  • checkBook appointments online
  • checkGet statements and receipts online
  • checkView doctors’ notes
Patient Portal Login

Need help logging in? Call us at (614)-328-9200

Online health access on your smartphone

Access your health record with the healow TM smartphone app. Along with the features you get with our Patient Portal, the healow app can manage multiple accounts (all family members), set medication and appointment reminders, and use trackers to help manage health. The healow app is a secure and convenient way to manage what’s important and puts YOU in control of your health.

healow is available free on the Apple app store and Google Play store.

Download free healow smartphone app
App StorePlay Store

To learn more about healow, click here

healow app for virtual visits and medical records

Set up the healow smartphone app in four easy steps!

Download the healow app
Step 1

Download the healow app from App Store (iPhone) or Google Play (Android Phone).

Search practice code in healow app
Step 2

Search for our practice by entering this unique code on the healow app - EDCDED.

Enter portal username and password
Step 3

Enter your portal username and password.

Set PIN for secure access
Step 4

Set up your PIN to securely access your health record.

Use this unique code to search our practice on the healow app

Practice Unique Code
EDCDED
SAME-DAY APPOINTMENTS AVAILABLE

Need Care Today?
We Make Healthcare Simple.

Compassionate primary care, convenient scheduling, and experienced providers dedicated to supporting your health and wellness.

Same-Day Appointments
Most Insurance Accepted
Telehealth Available